Sunday, May 13, 2007

In The Hopes That This will Help me Unwind

Occasionally, I have to close on Sunday. I don't mind in the football off-season. So I was glad to give the mothers a break today. It was a quiet day for the most part. I had know problems and nothing to challenging to do. So I did some odds and ends things like a little organizing. Eventually I got bored with that and I decided to go and get our Compliance quiz for Western Union and Money Orders to study it. I have a feeling I am going to get stuck with the Audit again. It always seems to happen when I am the opener on a weekday (which is even more rare).

Anyways, one of the questions on the quiz is, "What triggers a customer into filling out a CTR (Currency Transaction Report)? The answer by the way is a customer sending more than ten thousand dollars via Western Union.

It's ironic that I was studying the quiz and a customer comes in to send a THIRTEEN thousand dollar Western Union. Unfortunately she came after my help left, and unfortunately I may know everything there is to know about CTR's, and what triggers it, but when it comes to actually doing it, I admit I get panicky. The highest amount on a western union I have ever did by myself was five thousand dollars. About three or four years ago I did one for ten thousand dollars, but my boss lady was with me, and she knew everything. I had it made then. Tonight, was had me a bit nervous. I called the boss lady and she told me where the CTR form was, and what I needed to do. Then I called the Manager on Duty to help me count all of the money. That didn't work out very well at first because it was way too much money to count by hand. Luckily for us that TODAY WITH THE MODERN TECHNOLOGICAL ADVANCES MAKING LEAPS AND BOUNDS, THEIR WAS A MIRACLE WITHIN OUR GRASP.

A Cash scale! (Isn't that so cool)

So we used that to count all of the money (even though I still had to count it all by hand when I had to count out). It wasn't as bad as I thought it was. I was panicking at first thinking that I was alone in this, when I wasn't. I got the help I needed and I am very grateful for it. The only problems I had was that it would take time, and I was the only one in the store trained to do the service desk. So the other customers had to wait, and I was sorry for that. The other problem was, it was such a large sum of money. I was worried that I would have some kind of dumb luck and some criminal would come in and rob me. FORTUNATELY NOTHING LIKE THAT HAPPENED.

Thank Goodness.

So all that was left for me to do was to finish the transactions. We couldn't do it all on one, so she had to fill out three forms. The max that you can send per transaction via a quick collect is five thousand dollars. Usually I get out a half an hour early. Tonight I left fifteen minutes late. It was a little unnerving, but since we made the customer happy, and since she smiled at me and thanked me, I figured that it was worth the the difficulty.

4 comments:

tfg said...

I wouldn't worry too much about whether you got the transaction right because I'm sure the FBI already has her in custody since The government hates cash.

Two Write Hands said...

Good Lawd that's a lot of cash. Anyway, glad you made it through without any glitches.

Chris said...

Charles.....I did not receive the $13,000 wire that you were supposed to send me....what's up with that? ha ha

I take it that you are feeling better after not feeling too well last week. Glad to hear it!

Jeff said...

You must be pretty important to handle that much money. I mean, your talking the folding kind.