Saturday, July 07, 2007

Recent Observations

Actually I have already noticed this, but never posted about it. Lets say you are walking along on a sidewalk, and you notice two people approaching you from the other direction, walking side by side. As those two people get ready to walk past you they continue walking in stride without a care thinking that the person walking by him or herself will move off of the sidewalk and into the grass or something worse. Is it really that hard for someone to temporarily walk behind the person they are walking with? Come on, when I am walking with someone, I have the courtesy of walking behind my friend or family member when someone walks by me. Recently I have decided to take a more aggressive approach while walking. When I see two or even three people I pick a side one the sidewalk and keep walking. I act like the people aren't even there. Force them to recognize that I am on the sidewalk and make one of them move out of my path.

I observed that people believe the majority win over minority.

Yesterday I was at a video game store to looking around to kill some time before I went to see the Transformers movie. I find something I want, but I decide not to buy it until after the movie. I come back to the EB game store and I go to buy a guidebook for a game that has been really difficult. While I am there I have a conversation with the clerk that eventually cash me out. I asked him about some games that I were looking forward too earlier and I also mentioned which gaming systems I had. Now the guidebook is all I that I want at this time, but the irritating clerk is trying to push me into reserving copies of new games that come out later on this year. At first I was thinking to myself, "be patient, he is only doing his job", but then he tried mentioning some other games, and sounded a bit frustrated. "Nah, I only want the guidebook right now". For whatever reason the annoying clerk started to get annoyed himself and said, "Nobody buys guidebooks"! I stayed calm, cool and collected, and in response I told him that I do. If I want to buy a guidebook, let me buy the freaking guidebook. When I say I don't want something else at this time, let it be the end of that. Its not the end of the world, I may come back at a later date.

I observed that business comes before customer satisfaction.

3 comments:

Jeff said...

What is amazing to me is that the guy has a job, yet a couple of very worthy people I know do not.

Chris said...

The sidewalk bit always gets on my nerves and I do just what you did. I used to think people did this just because they weren't thinking but now I think a lot of it is intentional on their part.

The game shop clerk? Screw him. If no one buys them, then why does the store carry them? What an jerk.

Have a great weekend!
Chris
My Blog

Jod{i} said...

Have ya heard?