Friday, December 07, 2007

I want(ed) to

Wednesday night, I had a woman who came in and wanted two money orders. First she tells me she wants one for $335. Then she hands me a few twenties, quite a few tens, a shit load of fives, and quite a handful of dollar bills. Not in numerical order either, she just counted it and placed the money on the counter. After I count it all (did I mention I double count), I go and print the money order and give it to her. Then she then asks for a $300 money order, and like before she gives me twenties, tens, fives, and ones. After I got them in order, I count them with the help of our adding machine. It turns out she hadn't given me all of the money yet. I only have $290 in my hand. I tell her and she tells me to give her the money back. She counts it and realizes that she was in error.

She then tells me that she doesn't have any extra money and she thinks she knows why. She tells me that she wasn't supposed to get a $335 money order, but instead a $325 one. Add this to the fact that I have a long freaking line behind her of people that also want help. It made me feel so anxious, because I was alone in this endeavor and there was no one else there who could help me. Because of my anxiety I didn't hear her say $325, for some reason I heard $330. So I wrung her up for the $330 money order and cashed the $335 money order as a check. When I realized what I had done, I was so pissed at myself and at her, but I stayed calm and I fix it. Well actually I can't say I stayed calm, because I ended up counting my drawer to make sure everything was fine. I kept messing up my count. By the time it was over a few customers had left out of frustration. I can't say that I blame them.

There are some days where I want to just quit this job. I just feel like I can't do customer service anymore. I lost the happiness I felt somewhere in the ten years I've been their. I want to try something else, but I don't know what.

I found out that my nephew has learned a new trick. I was tired one night, and I just wanted to go home and unwind before bed. When I finally arrive home from work, my nephew runs up to me and says, "Hi Charles"... I think thats just about all he says to me right now... "Hi Charles...Charles this and Charles that Charles, Charles Charles. LOL

Anyways as I was saying, he said hi, and I said hi to him, and picked him up for a moment. I don't know if I ever said this, but Jalani likes magnets. Just about every time he sees me, he wants me to take him to the fridge, and hold him while he plays with them. I wasn't really in the mood that night. My back was killing me, so I told him I can't hold him much longer. I put him down and wave bye (Bye Charles). I go upstairs and change into my night clothes and then come back downstairs and sneak and get my dinner. Jalani must have noticed me, because a few minutes later he revealed his new ability. The little brat opened my door and climbed up my stairs. Then this little boy (nephew, what nephew LMAO) must have asked me a ton of questions while pointing.

"What's This"

"What's That"

I was borderline crazy at this point, and when I realized that I wasn't going to enjoy my Die Hard movie, I gave in and answered his questions and gave him the attention he so craved. Thank goodness his mom called my phone a few minutes later to bring him downstairs. Unfortunately though when I turned to answer my phone, my nephew turned his attention on the pail of water I was using to soak my feet. He is such a handful, I wanted to pull my hair out...If I had some.

A few days ago, as I walked to work, I came upon a little mound of snow on the sidewalk. I guess it had got there from a plow that must have drove out onto the street (I dunno). Anyways, I was in a good mood (come to think of it, this may have been Wednesday the same day as the money order debacle), and for some reason I had this... Ahhh ...temptation. There was this tiny hill of snow, and I have legs... So I um... jumped over it. Not realizing that I had just gotten over some serious back pain. I felt fine afterwards, but then I realized that maybe I shouldn't have done it. I still smiled though. It was great feeling like a kid again. Only problem is I don't know kids who have back problems. Some of the discomfort came back as my shift at work was coming to a close, but this pain wasn't as bad as before. If I measured that pain using my right foot as a "scale", the pain I was feeling was naught (kind of like a bug landing on your arm...annoying). That night walking back I payed for it a little, but I didn't have no regrets. Jumping over that hill like I did when I was a kid made me happy, and brought back some nice memories. So I guess in the end thats all that matters. In fact I wanted to jump over it again as I was walking home, but I didn't take that chance


Chris said...

Hi Charles! How was work today, Charles? Charles, did it hurt jumping over the snow? Hey Charles, I meant 325, no, 235? What did I ask for again, Charles?

Charles, nice post, Charles.


Chris (Running away before Charles hits him, LOL)

shari said...

Charles, thank you for being you.
And letting us in to have a peak.

Ari said...

I definitely know how you feel. Now imagine having no register accountability (in other words, we aren't assigned our own registers or tills, we all use them all) so that when the drawer comes out short, everyone is to blame. Drives me nuts.

We had a lady come in the other day and spilled her soda all over our counter. I hate people. But not you. Yeah, I definitely know how you feel.


Chelle said...

hmmmm, may I have what Chris was on please?


Jeff said...

Tough day! I hope things are better now!